Removing a policy safely
What happens to your listings and live bookings when you remove a policy — and how to reassign cleanly.
You can remove any custom policy you've created. (The built-in presets — Flexible, Moderate, Strict, Non-refundable — can't be removed, only duplicated.) Removing is designed to never break anything that's already booked.
What you'll see
When you press Remove, we show you the impact first:
- How many places the policy is assigned to (listings and room overrides).
- How many live bookings currently rely on it.
Live bookings are always safe
Every booking stores its own snapshot of the policy at the moment it was made. Removing a policy never changes the terms or refund a guest was promised — those bookings keep exactly what they were booked under.
Reassign the listings
If the policy is assigned anywhere, choose what those listings should use instead:
- My default policy (recommended) — each listing falls back to your default for that type.
- A specific policy — pick another of your active policies to take over.
Archived, not deleted
Removed policies are archived: they disappear from your library and can't be assigned again, but they're kept on file so older bookings' records stay intact. If the policy you removed was your default, we automatically promote another one so every listing stays covered.