Set guest access — per room or whole listing
Give guests their gate/door codes, Wi-Fi and arrival steps. Set them per room and/or for the whole listing — the guest sees the access for exactly what they booked.
Everything a guest needs to arrive lives under Listings → edit → Guest access (whole-listing access) and on each room under Rooms → edit a room → Guest access (per-room access).
What you can set
- Check-in method — e.g. Self check-in · smart lock.
- Arrival instructions — how to find the place, parking, which door.
- Gate code, door code, Wi-Fi network and Wi-Fi password.
Per room vs whole listing
The guest is shown the access for exactly what they booked:
- Whole-listing booking → they see the listing’s access.
- One room → they see that room’s access. Two rooms → they see both rooms’ access, one block each.
- Anything you leave blank on a room falls back to the listing access — so you can set one Wi-Fi for the whole place but a different door code per room.
When the guest sees codes
The sensitive bits — gate code, door code and Wi-Fi password — unlock for the guest 1 hour before check-in (a physical-key courtesy), and only on a confirmed booking. Until then they see a “unlocks 1 hour before check-in” note. Access details are never shown on your public page.
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