Invoices: automatic, branded, always attached

Vilo creates an invoice for every confirmed booking, marks it paid when payment lands, and links it to the booking, payment and any credit notes.

An invoice is the record of what a guest owes (or has paid) for a booking. Vilo generates and manages these for you — you rarely create one by hand.

How invoices are created

When a booking is confirmed, an invoice is generated automatically with its own number, a frozen snapshot of your business details, and every line item (rooms, add-ons, discounts).
When the booking's payment completes — whether that's a card payment, a confirmed EFT, or you marking it paid — the invoice flips to Paid.

Where to find them

Open Finances → Invoices for the full list, or jump to a booking's invoice from the booking page. Each invoice has:

a detail page inside your dashboard, and
a shareable public link plus an auto-generated PDF the guest can view or download.

Everything is cross-linked

From an invoice you can jump to its booking, its payment, and any credit notes raised against it — and back again. This keeps the money trail one click apart, end to end.

Good to know

Invoices carry your logo and business details automatically (see Branding your documents).
If you refund a guest, a credit note records the money credited back against the invoice.