Pricing for children, infants & pets
Set flat per-night rates and age bands per room — Vilo charges them automatically on quotes, checkout and invoices.
Beyond the nightly room rate (which adults pay), you can add flat per-night charges for children, infants and pets. You set these per room under Listings → (a listing) → Rooms → (a room) → Age & pet pricing. Whole-listing stays use the listing-level equivalents.
The rates
- Child / night — a flat amount per child, per night.
- Infant / night — usually 0 (free); set an amount if you charge for cots etc.
- Pet fee / night — a single flat per-night fee, added once when the booking has any pets.
Leave any rate at 0 and it simply isn't charged. Adults always pay the normal room / occupancy rate.
Age bands
Bands decide who counts as an infant, child or adult — the hotel standard:
- Infant up to age (default 2): guests aged 0 to this are infants.
- Child up to age (default 12): older than an infant and up to this age are children. Anyone above is charged as an adult.
These bands are shown to the guest on the party selector so they pick the right category. Infants don't count toward the room's guest capacity.
How it's charged
The maths is the same everywhere — checkout, quotes and the invoice all use one engine:
- Children: number of children × child rate × nights.
- Infants: number of infants × infant rate × nights (0 if free).
- Pets: pet fee × nights, once per booking when pets are present.
Worked example. Child rate R200/night, pet fee R150/night, a 3-night stay for 2 adults + 1 child + 1 dog: the guest pays the room rate plus R600 (child) plus R450 (pet). Each shows as its own line on the quote and invoice.
Good to know
- These charges appear as clear line items, so guests always see what they're paying for.
- Set them once per room; they flow through to every quote and booking automatically.
Turning a category off
Each of children, infants and pets has an on/off toggle in the room's Age & pet pricing card. Switch one off and that option disappears from checkout and quotes entirely — guests simply can't book it (e.g. an adults-only room, or no pets). Switch it on to set its per-night rate. Off by default for nothing — every category starts on.